TURTLENECK SWEATER
TURTLENECK SWEATER
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Shipping & Delivery
Shipping & Delivery
FREE SHIPPING FOR ORDERS OVER $35
We are currently shipping only in USA. Free Shipping for USA Customers for orders over $35. PRAYANS does not currently ship to customers outside the United States at this time.
ORDER PROCESSING TIME
Please allow us 2 -3 Business days to confirm your order.
DELIVERY
Your order will be delivered within 8-10 business days following the order confirmation. Additional business days may be required for delivery during peak selling periods.
Returns & Refunds
Returns & Refunds
7 Days Free & Easy Returns.
Returns
We have a 7-day return policy, which means return requests must be initiated within 7 days of receiving all items in the order and shipped back to us within 7 days of submission to qualify for a full refund.If it is a split package order, it will start from the time of the final package delivery date and time.
Returns Conditions
Items must meet the following conditions to qualify for a refund:
- Items must be unworn and unwashed. Items must not be marked with make-up, fake tan or body lotions, perfumes etc.
- Items must have all tags attached and clear garment packaging with SKU label.
- Items must be sent back within 14 days of the delivery date.
- Items returned to us without first requesting a return will not be accepted.
- Note: Orders returned without meeting the above criteria are subject to a 20% restocking fee or we may decline the entire return.
Returns Shipping
- Return shipping is the your (customer's) responsibility unless it was a shipping error or a damaged item.
- We are not liable for any return packages that may become lost or stolen in transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.
Non-returnable Items
Certain types of items cannot be returned, such as
- Jewelry,Accessories & Beauty Products
- Custom Products (Personalized Products)
- Bodysuits, Swimwear, intimates, and undergarments
- Sale Items and Gift Cards
Damages and Issues
Please inspect your order upon reception and contact us immediately (within 7 days) if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Refund
Returns are processed within 5-7 business days after your item(s) are delivered to us. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Shipping and handling charges are non-refundable.
Items returned to us without first requesting a return will not be accepted.
Shipping & Delivery
FREE SHIPPING FOR ORDERS OVER $35
We are currently shipping only in USA. Free Shipping for USA Customers for orders over $35. PRAYANS does not currently ship to customers outside the United States at this time.
ORDER PROCESSING TIME
Please allow us 2 -3 Business days to confirm your order.
DELIVERY
Your order will be delivered within 8-10 business days following the order confirmation. Additional business days may be required for delivery during peak selling periods.
Returns & Refund Policy
Returns
We have a 7-day return policy, which means return requests must be initiated within 7 days of receiving all items in the order and shipped back to us within 7 days of submission to qualify for a full refund.If it is a split package order, it will start from the time of the final package delivery date and time.
Returns Conditions
Items must meet the following conditions to qualify for a refund:
- Items must be unworn and unwashed. Items must not be marked with make-up, fake tan or body lotions, perfumes etc.
- Items must have all tags attached and clear garment packaging with SKU label.
- Items must be sent back within 14 days of the delivery date.
- Items returned to us without first requesting a return will not be accepted.
- Note: Orders returned without meeting the above criteria are subject to a 20% restocking fee or we may decline the entire return.
Returns Shipping
- Return shipping is the your (customer's) responsibility unless it was a shipping error or a damaged item.
- We are not liable for any return packages that may become lost or stolen in transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.
Non-returnable Items
Certain types of items cannot be returned, such as
- Jewelry,Accessories & Beauty Products
- Custom Products (Personalized Products)
- Bodysuits, Swimwear, intimates, and undergarments
- Sale Items and Gift Cards
Damages and Issues
Please inspect your order upon reception and contact us immediately (within 7 days) if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Refund
Returns are processed within 5-7 business days after your item(s) are delivered to us. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Shipping and handling charges are non-refundable.
Items returned to us without first requesting a return will not be accepted.